Shipping

Thank you for choosing True Femme Collective. We are committed to providing you with the best possible shipping experience. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing

We process and ship all orders within 3 to 5 business days. Once your order leaves our studio, it typically arrives within 2 to 3 days.

Shipping Rates

  • Enjoy complimentary shipping on all orders over $99.
  • For orders under $99, a flat shipping fee of $8.50 applies.
  • Shipping costs are calculated at checkout and are based on the weight of your order, the shipping method you choose, and the shipping destination.
  • Your package may be shipped using a different shipping carrier with an equivalent service level to the one shown at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the progress of your shipment using this number on the Shipping Carrier website.

Address Accuracy

Please ensure that your shipping address is accurate and complete. True Femme Collective is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us as soon as possible.

Shipping Delays

While we strive to meet our delivery timelines, please understand that unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause shipping delays. We appreciate your patience and understanding in such situations.

Missing or Lost Packages

In the rare event that your package is lost or missing, please contact us. We will work with the shipping carrier to resolve the issue promptly.

Delivery Issues

If you encounter any issues with the delivery of your order, please contact us. We will assist in resolving the issue and ensuring you receive your item as quickly as possible.

Contact Us

If you have any questions about our shipping policy, please contact us.

Changes to This Policy

True Femme Collective reserves the right to update or change this shipping policy at any time without notice. It is your responsibility to check this policy periodically for changes.

Last updated: February 3, 2025