Terms of service

Last updated: February 3, 2025

Welcome to True Femme Collective! By accessing or using our website (truefemmecollective.com) and purchasing our products, you agree to comply with the following Terms of Service. Please read them carefully before using our site.

1. Overview

These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please refrain from using our services.

2. Eligibility

To make a purchase or use our services, you must:

  • Be at least 18 years old (or have parental consent if under 18)
  • Provide accurate and complete information when making a purchase
  • Use our website for lawful purposes only

3. Product Information & Availability

We strive to provide accurate descriptions of our products, but we do not guarantee that all information, including pricing, ingredients, or availability, is always error-free. We reserve the right to modify or discontinue products at any time without prior notice.

4. Orders & Payment

  • All prices are listed in USD and are subject to change.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Payments are processed securely through trusted third-party payment providers.

5. Returns & Refunds

Due to the delicate, plant-based nature of our skincare products, we are unable to accept returns. However, should your order arrive damaged, please do not hesitate to get in touch to discuss your issues. If you have any concerns, please contact us at femme@truefemmecollective.com.

6. Intellectual Property

All content on this website, including text, images, logos, and product formulations, is the property of True Femme Collective and protected by copyright and trademark laws. You may not copy, distribute, or use any content without prior written permission.

7. Limitation of Liability

True Femme Collective is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our products are for external use only, and we encourage patch testing for sensitivities. Please consult a healthcare professional before using any product if you have allergies or medical concerns.

8. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse their content and are not responsible for their policies or practices.

10. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website after any changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and interpreted under the laws of the United States, without regard to conflict of law principles.

12. Contact Us

If you have any questions or concerns about these Terms, please reach out to us at:

📧 femme@truefemmecollective.com